Staff, Founders & Board
Three federally-qualified health centers, HRHCare, Inc., The Institute for Family Health, and Open Door Family Medical Centers, came together to create HITCH to enable their collaboration in health service delivery and quality improvement in New York’s Hudson Valley. Each founding organization is itself a leader in primary care and other services to underserved communities, is accredited by the Joint Commission, and recognized by the National Committee on Quality Assurance as Level III Patient Centered Medical Homes.
Patient Centered Medical Homes organize care around patients, work in teams to coordinate and track care over time, and make extensive use of information technology to assure that patients get the indicated care when and where they need and want it in a culturally and linguistically appropriate manner.
Helene Kopal has 20 years of experience improving the process of care and patient outcomes through the use of health information technology. Prior to joining HITCH, Helene led the Emerging Initiatives Team at the Primary Development Corporation, with a focus on HIT deployment and optimization in federally-qualified health centers. She has worked to use technology and clinical information to support decision making and quality improvement in health care on behalf of diverse health care stakeholders including Empire Blue Cross Blue Shield, Oxford Health Plans, Memorial Sloan-Kettering Cancer Center, Westchester Medical Center, and Ernst & Young.
Helene’s areas of expertise include electronic medical records implementation, population-based quality improvement initiatives, chronic disease management and use of evidence-based guidelines, strategic planning and program development, and informatics and analysis. Helene has a BA from Connecticut College, and an MPA/MPH from Columbia University.Lea Cassarino
Regional Coordinator, Cancer Services Program of the Hudson Valley
Ms. Cassarino has been managing public health programs in both the public and private sectors for over 25 years. She has extensive experience with the development, implementation and evaluation of community-based programs focusing on chronic and communicable diseases. Utilizing public health education techniques and community organization strategies, she has worked to promote clinical preventive services among at-risk, under-served populations. Prior to joining HITCH, she served as the director of the Cancer Services Program of Ulster County and the program director for SPARC (Sickness Prevention Achieved through Regional Collaboration).
Ms. Cassarino holds a BS degree and a MPH degree from the School of Health Sciences, Hunter College, City University of New York.
Founders & Board
Anne Nolon has provided vision and leadership to HRHCare for over 35 years. As President and CEO she is responsible for guiding the growth and development of one of the largest Community Health Centers in New York State from a single primary care site in Peekskill, NY, to a network of 18 directly operated Federally Qualified Health Centers (FCHCs) in the Hudson Valley and Long Island; an additional four health centers through a sub-recipient agreement with Nassau University Medical Center (NUMC); and a regional migrant voucher program, serving a nine-county agricultural area in southeastern NYS.
Neil Calman, MD, is a board-certified family physician who has practiced in the Bronx and Manhattan for more than 30 years. He is the president and a cofounder of the Institute for Family Health. Since 1983, Dr. Calman has led the Institute in developing family health centers in the Bronx, Manhattan, and the Mid-Hudson Valley region of New York State. In 2012, Dr. Calman became the Chair of the new Department of Family Medicine and Community Health at the Icahn School of Medicine at Mount Sinai.
Lindsay Farrell, MBA, FACMPE was appointed President and Chief Executive Officer by the Board of Directors in October 1998. Since that time, Open Door has grown significantly adding new sites, programs and technologies to more than double the number of low-income people served. Home-grown at Open Door where she volunteered initially and has worked since 1986, Ms. Farrell has been Open Door’s Director of Operations and Director of Development. As Director of Development, she was responsible for capital fund drives for major facility expansions. As the Director of Operations, she led the center’s first JCAHO accreditation.